If you’re a housemaid, nanny, or household employer in the UAE, knowing how gratuity works is essential. Gratuity, also called end-of-service benefit, is a legal payment given to domestic workers after completing at least one year of service — rewarding their loyalty and hard work.
Under Federal Decree-Law No. 9 of 2022, the UAE clearly defines gratuity rights for domestic workers such as maids, nannies, cooks, drivers, and gardeners. This law ensures that both workers and employers follow fair, transparent rules regarding end-of-service payments.
In this guide, I’ll explain what gratuity means, who is eligible, how it’s calculated, and what to do if it’s not paid — so whether you’re an employer or a worker, you’ll know exactly how to stay informed and compliant with UAE law.
What Is Gratuity in the UAE?
Gratuity, or end-of-service benefit, is a lump-sum payment that an employer must pay a domestic worker once their contract ends — provided they have completed at least one year of service.
It is calculated based on the worker’s basic salary and years of service.
The purpose of gratuity is to:
- Reward loyalty and long-term service.
- Provide financial stability after employment ends.
- Recognize the worker’s contribution to the household.
What the Law Says About Domestic Worker Gratuity in the UAE
Domestic workers in the UAE are governed by the Federal Decree-Law No. 9 of 2022, which replaced the earlier 2017 law.
This decree clearly outlines the rights, duties, and benefits for domestic workers — including gratuity, wages, rest days, and working conditions.
Unlike regular employees who are covered under the UAE Labour Law (Federal Decree-Law No. 33 of 2021), domestic workers have their own dedicated legislation to protect their welfare.
Who Is Covered Under This Law?
The law applies to all domestic roles, including:
- Housemaids and household helpers
- Nannies and babysitters
- Private drivers and chauffeurs
- Gardeners and cleaners
- Private cooks
- Security staff working in private homes
Who Is Eligible for Gratuity?
Eligibility Requirements for Domestic Workers
You are eligible for gratuity if:
- You have completed at least one full year of continuous service.
- You have not been dismissed for serious misconduct.
- Your employment ended due to resignation, contract completion, or lawful termination.
If you are a domestic worker who meets these conditions, your employer is legally required to pay your gratuity once your contract ends.
When Gratuity Is Not Payable
You will not receive gratuity if:
- You worked for less than 12 months.
- You were terminated for gross misconduct (such as theft or abuse).
- You resigned without giving proper notice as stated in your contract.
Employer and Worker Responsibilities Under UAE Law
Employer Obligations
If you employ a domestic worker, UAE law requires you to:
- Provide a MoHRE-approved employment contract.
- Pay wages on time through official channels.
- Offer safe accommodation, food, and medical care.
- Pay gratuity and all dues immediately after the worker’s service ends.
- Avoid holding the worker’s passport or personal documents (which is illegal).
Worker Obligations
As a domestic worker, you must:
- Perform duties responsibly and respectfully.
- Protect your employer’s privacy and property.
- Serve the agreed notice period before resigning.
- Return any property or items before leaving.
How to Calculate Gratuity for Domestic Workers in UAE
Official Formula (As Per UAE Law)
Domestic workers do not use the 21/30-day formula that applies to company employees. Article 22 of Decree-Law No. 9 of 2022 leaves the calculation method to the Cabinet, and the rule MOHRE and most legal guides apply is 14 days of basic wage for every completed year, once the worker has served at least one year:
Gratuity = (Basic Salary ÷ 30) × 14 days × Years of Service
The rate does not step up after five years. Because the method sits in regulations rather than the law itself, run the final figure through the Domestic Worker calculator on the MOHRE website before paying or signing off. To work out the amount for any length of service, use the formula above: basic salary ÷ 30 × 14 × years of service.
Practical Scenarios You Should Know
1. If the Worker Resigns Early
If a worker resigns before completing one year, they’re not entitled to gratuity.
After one year, gratuity is payable for the completed years of service only.
2. If the Worker Is Dismissed
If terminated without valid reason, gratuity must still be paid.
But if dismissed for gross misconduct, gratuity can be legally withheld.
3. Agency-Hired vs. Direct Employment
If your domestic worker was hired through a recruitment agency, check the contract type.
In some cases, the agency handles payment obligations; in others, the household employer is responsible. Always confirm through MoHRE.
4. Other Benefits to Be Settled
Along with gratuity, a worker may also be entitled to:
- Unused leave salary
- Unpaid overtime (if applicable)
- Compensation for injuries or illness
What If an Employer Delays or Refuses Gratuity Payment?
If an employer does not pay gratuity, the domestic worker has full legal right to file a complaint.
Steps to File a Complaint
- Contact MoHRE via their helpline 600590000.
- Use the MoHRE app or visit a Tadbeer centre, which handles domestic worker cases.
- File a gratuity dispute complaint.
- MoHRE will first mediate between both parties.
- If unresolved, the case goes to the UAE Labour Court.
Employers who delay or avoid payment may face fines, penalties, and legal action
Employer Checklist – Stay Legally Compliant
As an employer in the UAE, here’s how you can stay compliant and avoid disputes:
- Keep a signed, updated contract for each domestic worker.
- Pay salaries through legal channels.
- Calculate and pay gratuity immediately when the worker leaves.
- Maintain proof of payments and records of employment duration.
- Provide a service certificate on completion of employment.
- Treat domestic workers with respect and fairness.
Best Practices
- Communicate openly about work conditions.
- Give regular rest days and holidays.
- Settle all dues transparently before departure.
A respectful and lawful approach keeps your household reputation clean and builds trust.
Frequently Asked Questions (FAQ)
1. Is gratuity compulsory for housemaids in the UAE?
Yes. Every housemaid, nanny, or driver who completes one year of continuous service is entitled to gratuity under Federal Decree-Law No. 9 of 2022.
2. How much gratuity will I get after 2 years?
You will get 14 days’ basic salary for each year.
For example, with a basic salary of AED 1,000, two years of service works out to (1,000 ÷ 30) × 14 × 2 = about AED 933.
3. Does gratuity include allowances or overtime?
No. Gratuity is calculated only on the basic salary, excluding allowances or overtime.
4. Can an employer withhold gratuity?
Only if the worker is terminated for serious misconduct or owes money proven under the contract.
5. What if I don’t get my gratuity after leaving?
Contact MoHRE (600590000) or visit a Tadbeer centre to file a legal complaint. Authorities will ensure payment.
Final Thoughts
Gratuity for housemaids and domestic workers in the UAE is not optional — it’s a legal right and moral obligation.
It represents years of service, loyalty, and dedication.
As an employer, paying gratuity on time shows respect and compliance with UAE law.
As a worker, knowing your rights ensures that you’re treated fairly and receive what you’ve earned.
Related: hiring a full-time employee rather than a domestic worker? Their gratuity follows a different formula, explained in how to calculate gratuity in the UAE. If an end-of-service payment is late, see how to file a MOHRE complaint.
